Esprit
de Corps and Transcendent Organizational Behavior
The Role of Athletics in Haskins & Sells’
Corporate Culture
By
Mark E. Jobe and Dale L. Flesher
APRIL
2005 - Charles Waldo Haskins and Elijah Watt Sells first met
in 1893 when they were selected to work as expert accountants
on behalf of the Dockery Commission in Washington, D.C. The
commission, named for Representative Alexander M. Dockery,
was created by an act of the 53rd Congress to “examine
the status of the laws organizing the Executive Department,
Bureaus, Divisions, and other Government Establishments at
the National Capital” in order to “secure greater
efficiency and economy.” Haskins and Sells had backgrounds
in the railroad industry as well as extensive experience in
establishing accounting systems and internal auditing procedures.
Based on their recommendations, new systems of accounting
and auditing procedures were installed in various government
departments, resulting in annual savings of $600,000. On March
4, 1895, following their successful collaboration for the
Dockery Commission, the two men founded the public accounting
firm Haskins & Sells.
In
1896, Haskins, a native of Brooklyn, promoted the passage
of legislation in New York State that regulated public accountants
in the state and created the official designation “Certified
Public Accountant.” In 1897, Haskins was elected the
first president of the NYSSCPA, an office he held until
his death in 1903. In 1900, he was instrumental in establishing
the School of Commerce, Accounts and Finance, at New York
University, and served as its first dean.
Sells
served as president of the American Association of Public
Accountants in 1906 and 1907 and was involved in establishing
the American Institute of Accountants. In 1923, Sells was
honored by having an accounting award named for him, the
Elijah Watt Sells Award, given semiannually by the AICPA
to the highest-scoring candidate on the CPA examination.
The
Importance of Recreation
In
1902, Sells purchased a farm in northern Westchester County,
35 miles from New York City. With his tennis and horseback-riding
hobbies in mind, he had stables built for the horses and
a tennis court constructed on the self-sustaining farm,
named North Castle. Products of the farm included fruits
and vegetables, flour and cornmeal, bacon, hams, and fowls.
According to the book that Sells sponsored about the farm,
A Land-Lover and His Land, Sells chose to give
away the farm’s excess products rather than sell them.
North
Castle was profitable for Sells on several levels. According
to a firm history that Haskins and Sells coauthored,
included in Haskins & Sells: Our First Seventy-Five
Years, 1895–1970, “[Sells] often stated
that his best ideas in accountancy and organization came
to him as he was ‘stumbling around’ in the woods.”
John R. Wildman verified this in the preface of The
Natural Business Year and Thirteen Other Themes (A.W.
Shaw Co., 1924), which quotes Sells as saying that the development
of one paper, “Corporate Management Compared with
Government Control,” occurred while “stumbling
around in the woods near his farm.” Wildman added,
“Much of the other material was the result of the
same process and represents, in the main, the product of
mental recreation pertinent to a mind made clear and strong
by outdoor life and exercise.”
Sells
was not alone in his pursuit of outdoor exercise. Robert
Montgomery’s book Fifty Years of Accountancy
(Ronald Press Co., 1939) had a chapter titled “Any
Decent Hobby Will Add Ten Years to Your Life if You Have
Any Use for Ten Years More.” Montgomery said, “Any
hobby, even a poor one, will add years to one’s life.
A hobby which takes one out of doors, if taken cheerfully
at any time before fifty, will add at least ten years. Obviously,
I recommend the out-of-doors type.” He added, “If
a business or professional man does not have a hobby, he
should not retire. If he does retire, the usual result is
early death. If a man has the right kind of hobby, he can
retire at any time and count on living indefinitely.”
Haskins
& Sells’ Baseball Team
The
book Athletics In Accountancy (Safety Systems Company,
1908), a rare copy of which is in the National Library of
the Accounting Profession on the University of Mississippi
campus, highlights the formation, successes, and failures
of the Haskins & Sells baseball team during its inaugural
year of 1907. In the foreword, Sells wrote:
The
success of the “H. & S. Athletic Association”
during its first season was so striking, not only from
the point of view of the pleasure and health of those
concerned, but in the increase of good fellowship which
it gave to all of us, that I have gratified my desire,
through this means, to provide a permanent record of the
leading features.
Athletics
In Accountancy serves an additional purpose that Sells
probably did not anticipate: It provides a record of the
firm’s values and culture as handed down over time.
Although
the author of Athletics In Accountancy remains
anonymous, the Deloitte website (www.deloitte.com) attributes
authorship to Sells himself, stating that, “Sells
was deeply involved in all aspects of Haskins & Sells,
including its firm-sponsored sporting endeavors, about which
he wrote a monograph.” If the reference is to some
other book, then that book and any other references to it
have been lost. No other work on the firm’s sporting
endeavors has been found.
Although
the University of Mississippi library database lists Sells
as the author of Athletics In Accountancy, and
some individuals advance Sells as the author, internal evidence
does not necessarily support this claim. For Sells’
modesty to prevent him from claiming authorship is illogical
when a passage concerning an earlier baseball club upon
which Sells had played reads as follows: “‘I
do not recall, however,’ he added, ‘that I caught
a ball or made a run’—a statement which caused
the members of the team to suspect—after Mr. Sells’
achievements on the diamond later in the season—either
that his modesty was far above, or his memory far below,
the normal average.” A modest man would not boast
of his modesty being far above average; thus Sells would
seem not to be the author, and it would not have been the
first time he employed an outside author. In 1909, Sells
employed Martha McCulloch-Williams to write A Land-Lover
and His Land. Regardless of Athletics In Accountancy’s
authorship, Sells undoubtedly sponsored and supported the
book.
In
1907, Haskins & Sells had five partners (Sells, Charles
S. Ludlam, Homer A. Dunn, T. Finley Wharton, and DeRoy S.
Fero) and more than 100 employees in New York City, Chicago,
London, St. Louis, Cleveland, and Pittsburgh. The formation
of the firm’s baseball team was first mentioned in
a June 1907 office memorandum titled “Athletic Bulletin
No. 1.” This bulletin listed 33 firm members that
had organized a baseball team and invited “All those
who desire to become members” to submit applications
to J.S. Mitchell, S.A.M. (Self-Appointed Manager). Sells,
who was called the team president, approved, and made a
substantial donation to help meet team expenses. He likewise
gave assurances that the other partners would make similar
donations. According to the published history, the justification
for a sponsored team was as follows:
Of
the various sorts of workers in this sophisticated modern
Babel few, certainly, more acutely need the rest and refreshment
that comes from enjoyable out-of-door exercise than those
engaged in the profession of accountancy. This work requires
intense concentration…. No human … can long
continue completely absorbed in such work without losing
in practical effectiveness. Mere business sense, aside
from any questions of health and pleasure, demands that
the worker have a reasonable amount of rest and diversion.
Internal
evidence suggests that during its first season four partners
(Sells, Ludlam, Fero, and Dunn) played on the team at one
time or another. “Athletic Bulletin No. 2,”
dated June 19, announced that the first game would be played
on June 22. Each player was expected to buy his own cleats
and contribute one dollar for every game he played. The
club furnished all other items. In mid-July officers were
appointed, uniforms were provided, and the required one-dollar
entrance fee for players was eliminated. “Athletic
Bulletin No. 3” announced a challenge that had been
received from the accounting department of the Royal Baking
Powder Company, a client, for a game to be played on July
27.
“S.A.M.”
Mitchell urged all staff members to attend for the purposes
of rooting and to substitute for injured or tired players.
Mitchell further appealed to his colleagues’ professional
side: “The Royal Baking Powder Company is a client
of Haskins & Sells and we desire to make a careful analysis
of their pitcher’s curves, segregated as to home runs,
three-baggers, two-base hits and safeties only.”
The
First Games
Spring
training started late. Interoffice games served as excellent
practice for the players, who had just over a month to prepare
for their contest against Royal Baking Powder. In the first
outing of the season, one team’s captain, partner
DeRoy Fero, distinguished himself by striking out 12 men.
Frederick Albert Cleveland, then a staff accountant but
renowned today for introducing a comprehensive governmental
accounting system, was hit by a pitch. Mitchell struck out
eight batters, but the final score was 26–9 in favor
of Fero’s team. On July 4, these teams met again with
similar results: Fero’s team won 20–14. The
third interoffice game was on July 20. Mitchell’s
team, by this time appropriately named “The Lemons,”
regained a measure of respect by defeating Fero’s
team, “The Blues,” 14–12.
The
highly anticipated game with the Royal Baking Powder Nine
took place on July 27. Haskins & Sells carried the day,
winning 24–13. In the next game, on August 10, a team
made up of men employed on Sells’ farm defeated the
Haskins & Sells team 17–2. After this setback,
the Haskins & Sells team quickly began dominating their
opponents, winning the next four games. Finally, on September
28, at a much-anticipated rematch, the Haskins & Sells
team triumphed over the Farmers 7–4. The Farmers declared
that “only a conspiracy and the most abandoned behavior
on the part of the Umpire, audience, and opponents was responsible
for the result.” Following a one-run loss to Haskins
& Sells on September 7, the United States Mortgage &
Trust Company team was looking for revenge in a rematch
slated for October 12. Nevertheless, the Haskins & Sells
team emerged the victor by the score of 3–1. In a
second game on October 12, the Mutual Life Insurance Company
team scored eight runs in the second inning and six more
in the fourth, and finally beat the Haskins & Sells
team by a final score of 17–5. The last recorded game
was on October 19, against the persistent Royal Baking Powder
Nine. The Haskins & Sells team won 17–14. The
team finished the season with an 8–2–1 record.
According
to a May 2004 telephone interview with Rhea Tabakin, head
librarian in Deloitte’s New York office, a humorous
episode occurred in the 1907 season when Sells, who was
a friend of the legendary New York Giants manager John McGraw,
hired some ringers from the Giants to play on his farm team,
resulting in a humbling experience for the Haskins &
Sells team—apparently the August 10 game that Haskins
& Sells lost to the Farmers 17–2. According to
the Baseball Almanac, however, the Giants played
an away game against the Pittsburgh Pirates on that day.
Esprit
de Corps
After
each game, women from the office served a picnic supper
in the clubhouse. It was generally close to sundown before
the party broke up and returned to town. Because of the
intense interest the baseball team received, the “Haskins
& Sells Athletic Association” was established.
A letter to potential members announcing the formation of
the club described the construction of tennis courts and
a croquet ground and listed the clubs that had been established—baseball,
tennis, and croquet—and announced that a bowling club
and a billiard and pool club had been formed for the winter
season. Membership was open to all current and former firm
employees. According to the letter:
[R]egular
exercise each week in the open air very plainly showed
itself in the heretofore pale faces and tired eyes of
the accountants. The spirits and health of those involved
in the games improved. … The other result, the new
esprit de corps, which plainly enthused the staff, could
only have come through bringing together in a common,
enjoyable sport those who before had been associated only
through arduous, tiresome work.
Through
baseball their work became more enjoyable, and their “good
fellowship increased.”
Most
Valuable Players
The
book noted that over one-third of the firm’s more
than 100 employees played on the team. Young women stenographers
and family members served as fans. The average age of the
players was about 35, and most of these had not touched
a ball or bat for at least a decade. Thus, the participants
probably would not have otherwise undertaken such physical
activity.
At
least six known players were later promoted to partner:
Howard B. Cook, Edward Fuller, John N. Patton, Peter White,
John R. Wildman, and Thomas N. Willins. In fact, they accounted
for six of the next 17 partners of the firm over the following
14 years.
Baseball
team member Cleveland, although never a firm partner, was
an important associate. He was active in the National Municipal
League and served on its committee on uniform accounting
methods (CUAM), whose membership included both Haskins and
Sells. In 1903, Cleveland accepted the professorship of
finance at New York University, which he retained until
leaving the university in 1908. During this period he also
worked for Haskins & Sells as a municipal accounting
specialist. After Haskins’ death, Cleveland edited
Haskins’ book Business Education and Accountancy.
John
Wildman, another Haskins & Sells ballplayer, probably
had the greatest influence on Haskins & Sells of any
non–managing partner. He was a cofounder of the American
Association of University Instructors in Accounting (now
the American Accounting Association) and was elected its
first president. Wildman left the firm in 1909 to pursue
an academic career, returning in 1918 to organize the firm’s
research and training unit. The firm had grown and needed
someone to “look out for the comfort of the staff
and serve as counselor and guide to its members in matters
technical, educational, and professional.” Wildman
understood that a firm, like a baseball team, was only as
good as its players, and personally “drafted”
Arthur Foye, John W. Queenan, Weldon Powell, and Ralph S.
Johns into the firm. Foye served from 1942 to 1947 as acting
managing partner and from 1947 to 1956 as managing partner.
Foye was succeeded by Queenan, who served as managing partner
from 1956 to 1970.
Deloitte
Today
For
years, Haskins & Sells shared several international
practices with Deloitte, Plender, Griffiths & Co. The
two firms officially merged U.S. operations in 1952 and
later became known as Deloitte, Haskins & Sells. The
growth of the firm has been accompanied by praise from Fortune
magazine, which has repeatedly named Deloitte one of
the “100 Best Companies to Work For.” For six
consecutive years, from 1998 to 2003, Deloitte was ranked
from a low of 79th place to a high of eighth place. These
high rankings likely reflect employee job satisfaction and
almost certainly contribute to the firm’s retention
of intellectual capital.
The
high Fortune ranking may also be attributable to
programs aimed at retaining female employees. As reported
in the Harvard Business Review (Nov./Dec. 2000),
in 1991 only 5% of Deloitte’s partners and directors
were women. As a result of an initiative launched in 1993,
a firm representative reports that that number has now risen
to 17%. The gender gap in turnover has been eliminated,
falling from 25% in the early to late 1990s to 18% today,
saving the firm recruitment and training expenses.
In
1907, Haskins & Sells, through the cooperation and encouragement
of its partners and associates, grew stronger through baseball.
Associates and partners exercised, socialized, laughed,
and relaxed together. Business leaders today understand
the benefits that companies derive from healthy and happy
employees: lower turnover, improved morale, and increased
competitive position. Much as baseball did in 1907, the
recent women’s initiative has strengthened Deloitte—not
only by offering activities or programs, but through the
open, active, and sincere expression of concern for employees’
work/life balance and well-being.
One
could argue that Deloitte is simply practicing “family
traditions.” Indeed, the culture of a firm is built
upon its history. Yesterday’s ballgame is today’s
cutting-edge recruitment and retention program, and the
innovative “best practices” of the partnership
will become standard fare for the profession. The secret
of any organization’s success remains moving first
and often with innovative programs that support employees.
Successful firms have not forgotten how to play ball.
Mark
E. Jobe is a doctoral student in the Patterson School
of Accountancy, University of Mississippi, University, Miss.
He is a doctoral instructor and also works as a researcher
in the National Library of the Accounting Profession.
Dale L. Flesher, PhD, CPA, CMA, CIA, CFM, CFE, is
a professor as well as associate dean and Arthur Andersen
Alumni Lecturer in the School of Accountancy at the University
of Mississippi, University, Miss.
Photos
courtesy of the authors and the National Library of the
Accounting Profession at University of Mississippi. 1. Tea;
2. De Roy S. Fero; 3. Charles S. Ludlam; 4. The infield,
looking toward home plate; 5. Fans; 6. Elijah Watt Sells;
7. Homer A. Dunn; 8. A team of winners; 9. F. Samuelson
(who was apparently a power hitter); 10. The crack catcher
(Probably T.J. Murray); 11. Three of a kind |