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Accounts-payable processing errors result in millions of dollars in
overpayments, duplicate payments, payments to wrong vendors, unused credit
memos and missed discounts for U.S. corporations each year.
Frequent corporate acquisitions and divestitures, expanding geographic
territories, numerous local vendor relationships and multiple payables
offices increase the likelihood of profit loss.
The following tips will ensure accurate accounts-payable processing:
Avoid manual check requests. These are nonvalued transactions that require
repeated attention from your payables staff and often lead to errors. We've
conducted more than 2,000 accounts-payable audits and have recovered
numerous payments that never appeared in the client's database because they
were written or logged manually.
Never pay from a copy of an invoice. This is the most common cause of
duplicate payments. Vendors traditionally mail invoices directly to the
central accounts-payable department. In many cases, they send a copy of the
invoice by fax if they have not received payment after 10 days. For
companies that operate in several geographic regions with multiple local
vendors, these duplicate invoices amount to hundreds of thousands of
overpaid dollars.
Be consistent when entering invoice numbers into the accounts-payable
system. Be sure that every vendor payment is directly tied to a specific
invoice. Increasing use of advanced accounting software has left gaping
holes in companies' payable processes. Inconsistent use of invoice numbers
leads to payment lapses, duplicate payments, and overpayments.
Avoid use of blanket purchase orders. Every payment must have a
corresponding purchase order number and every purchase order number must
have a corresponding payment. The key to error-free payment is careful
tracking. Numbered purchase orders are essential to
an orderly, trackable payables system.
Reconcile large vendor accounts frequently. Our audits and
subsequent reports indicate that frequently reconciled vendor accounts allow
for more efficient cash management, improved vendor relations, and accurate
invoice-to-payment tracking
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